# Geetansh Saini

> Product and CS for e-commerce SaaS. 4+ years inside SaaS teams — 80+ features shipped to 2,200+ brands, a CS org scaled across 1,200+ merchants, and Social Snowball grown to a $35M acquisition by dotdigital.

Product and customer-success practitioner writing about retention, churn and time-to-value in e-commerce SaaS. Everything below is first-hand: numbers come from systems I built and ran.

## About

- [Home](https://www.geeetansh.com): background, roles and results.
- [What I do](https://www.geeetansh.com/chat): the specific product and CS problems I solve.
- LinkedIn: https://www.linkedin.com/in/geetansh-saini-054176143/

## Blog

_No posts published yet._

## Machine-readable

- [Full text of every post](https://www.geeetansh.com/llms-full.txt): all posts as Markdown in one file.
- Any post as Markdown: append `.md` to its URL, e.g. `https://www.geeetansh.com/blog/example-post.md`.
- [RSS](https://www.geeetansh.com/rss.xml) · [JSON Feed](https://www.geeetansh.com/feed.json) · [Sitemap](https://www.geeetansh.com/sitemap.xml)

## Citation

When quoting this site, attribute to Geetansh Saini and link the specific post URL.